Refund policy

Returns Policy

We offer a 100% satisfaction guarantee. 

In the event that your item arrives damaged, misprinted, or if an error has occurred on our end, we will gladly issue a replacement at no additional cost or a full refund. We kindly request that photographic evidence of the issue be provided within 7 days of delivery so we can resolve the matter promptly and appropriately.

Please note that all items are shipped from the nearest distribution center to your delivery address. This made-to-order model reduces waste, avoids unnecessary stock storage, and lowers our environmental impact - a small but meaningful contribution to more sustainable shopping.

We strongly encourage all customers to review the sizing guide carefully before completing their purchase. If you are unsure of the best fit, we recommend selecting one size up to ensure comfort.

If you have any questions regarding your order or this policy, please don’t hesitate to contact us.

Please note that while our policy outlines our general process, it does not override any applicable consumer rights or protections in your country of residence.