Returns Policy
Returns Policy
We offer a 100% satisfaction guarantee.
In the event that your item arrives damaged, misprinted, or if an error has occurred on our end, we will gladly issue a replacement at no additional cost. We kindly request that photographic evidence of the issue be provided within 7 days of delivery so we can resolve the matter promptly and appropriately.
Please note that all items are shipped from the nearest distribution center to your delivery address. We have multiple printing locations across the US, Canada, Australia, Europe and the UK, This made-to-order model reduces waste, avoids unnecessary stock storage, and lowers our environmental impact — a small but meaningful contribution to more sustainable shopping.
If you have any questions regarding your order or this policy, please don’t hesitate to contact us at info@rhapsodyeyarns.com
Please note that while our policy outlines our general process, it does not override any applicable consumer rights or protections in your country of residence.